Customer success champion known for leading Oracle Cloud ERP innovation (SaaS, PaaS) for high-growth organizations. Adept at transforming company goals and objectives into successful outcomes through IT initiatives. Skillful at maximizing personnel potential through coaching, empowerment and accountability. Known for building long-term relationships with business and delivering above expectation for stakeholders.
EXPERIENCE SUMMARY
Manage IT ERP team including goals setting, mentoring, coaching, recruiting and review performance.
Maintain service levels and production system availability.
Technical management background with proven ability to provide cost-effective technical solutions to meet business needs.
Experience evaluating new technologies and integrating solutions into new and legacy environments.
Experience managing both in-house and remote vendor development teams.
Experience leading team(s) supporting manufacturing systems.
Manage design/development of integrations through strategic approach for integration architecture.
Experience and success managing multiple and complex projects and technical teams across multiple locations.
Experience with various SDLC methodologies.
Excellent analytical and problem-solving skills.
Experience in leading business analysis, requirements gathering, and support experience in an Information Technology department supporting internal and external project assignments.
Experience collaborating with multiple stakeholders in an applications’ environment including Developers, DBAs, QA testers/analysts, Project Managers and executive team members.
Experience in development software products as a developer.
Experience with software development lifecycle and software development common practices (code reviews, unit testing etc.).
Experience managing and resolving problems on business-critical production systems.
Experience developing strong partnership with stakeholders, enabling collaborative scope and change management.
Experience leading risk identification and risk mitigating planning.
Proficient in end-to-end systems integration & implementation leading high performing, globally distributed delivery teams.
Experience in the building out of IT teams that can execute quickly and effectively but with big-picture business objectives in mind that align to the vision of senior company management.
Demonstrated business process knowledge in areas such as: order-to-cash, design-to-build, plan-to-produce and procure-to-pay.
Progressive IT leadership experience designing, developing, implementing and supporting enterprise applications.