Customer success champion known for leading Oracle Cloud ERP innovation (SaaS, PaaS) for high-growth organizations. Adept at transforming company goals and objectives into successful outcomes through IT initiatives. Skillful at maximizing personnel potential through coaching, empowerment and accountability. Known for building long-term relationships with business and delivering above expectation for stakeholders.
ELKAY MANUFACTURING
July 2011 - March 2020
Manager, Enterprise Systems
Provide executive-level leadership of Oracle E-Business Suite (EBS) Applications for 2000 users as IT Manager and implementation champion.
Guide modernization and automation strategies in support of enterprise-wide business vision. Analyze user requirements to determine what software or hardware solution is needed to meet business goals. Plan and design IT systems for diverse organizational use; upgrade and maintain existing systems to ensure business continuity.
Implemented OIC based integration between SmartWell, BFS and Rep.Myelkay.com Portals and Oracle EBS
Build integrations from Oracle EBS to third party vendor using OIC
Implement VBCS based custom solution in Oracle Cloud (PaaS) for Internal Users
Manage cross-functional support and technical teams and subject matter expert during project implementations.
Lead new DC setups. Lead major eCommerce dropship integration to expand eCommerce footprint.
Lead cloud based integration with Next Generation water dispensing units to improve customer experience.
Lead Robotic Process Integration for Finance, Order Management and Shipping business units to bring efficiency into day-to-day operations.
Lead implementation of iLink software that integrates Agile and Oracle EBS applications, resulting in streamlined business operations and reduced spend.
Co-lead New Product Development ECO workflow development and implementation to improve data quality and speed of release of new Item/BOM from Agile to Oracle EBS.
Lead integration effort with eCommerce partners such as Amazon, Build and Wayfair.
Known for successfully managing multiple simultaneous projects. Led number of initiatives in OM, Pricing, Supply Chain and EDI to drive business objectives with success.
ORACLE EBS SUPPLY CHAIN MANAGEMENT
Implement custom solutions in Order Mgmt, Pricing, Shipping, Planning, Inventory Mgmt and Manufacturing to streamline processes, drive value and efficiency for the business.
ORACLE EDI INTEGRATIONS
Streamline and improve customer and supplier data integrations through EDI-based data interfaces with Oracle EBS resulting in lower costs and improved speed of order-to-cash cycle.
WEB INTEGRATION USING SOA AND AOIC (AUTOMATED ORACLE INTEGRATION CLOUD)
Design and build SOAP/REST based seamless integrations with IBM eCommerce and Azure cloud platforms to provide mobile-friendly interface to the customers for access to information 24x7 to enhance customer experience.
ENTERPRISE CREDIT CARD ORDER PROCESSING
Managed the roll-out of credit card payment automation for sales orders processing using the Oracle iPayment application and integration with Chase Paymentech resulting in improved customer service and process efficiency and cost.
ROBOTIC PROCESS AUTOMATION
Automate business processes through UiPath Robotic Process Automation (RPA) for Finance and Order Processing
Work Appreciation:
"You’re the best!! Thank you!"
"Well done, we made a positive impact."
"Thank you, thank you, thank you!!!!!!!!!! You are the best!"
"Can I just say how lovely this is. Excellent job everybody, let’s keep it up!"
"We really appreciate your help – and you’re right about team work. It takes all of us working together to get things right."
"It is always good to see you and your team. I never doubt the positive impact you and your team provide to the plant. "
"Thank you so much! I know this was given to you last minute so I do appreciate you taking care of this right away!"
"Great Job Ashwin & Karen. I really appreciate the commitment both of you have shown to the progress so far. I am sure it will be smooth Go Live!!"
"I worked with Ashwin on multiple integration projects between Oracle and dependent solutions (i.e. customer facing websites). These engagements were always very productive and I value his leadership and overall project planning capabilities."
"I cannot say enough how much I appreciated working with Ashwin. He has a unique ability to understand both the functional and the technical aspects of any request. He came through in so many ways to help my team become more efficient and effective. Whether it was customized reports, process automation, or enhanced system functionality, he always delivered. The thing I respected most was his leadership. Great coworker and even a better person."
"Working with Ashwin is such a wonderful experience. I could not have gotten the team to where it is without both of you. I brag to others (friends/family & colleagues outside of Elkay) at the amazing partnership we have with our IT team. And the partnership isn’t just about getting the work done, it is about teaming and building a good relationship beyond “just getting the job done”."
"Ashwin is an incredible resource and brings leadership and technical expertise to his projects. Over the past year, our teams worked closely on multiple projects including a pricing automation approval project that has dramatically reduced manpower needs while increasing the customer experience. I thoroughly enjoyed working with Ashwin as he always had a positive attribute and was constantly exploring and implementing new opportunities for improvement."
"Thank you for presenting Oracle training for Care on 10/6. It's the 2nd instance when you’ve set aside time to
invest in Care’s education in Oracle. The 1st session was wildly successful & we learned a LOT. When you asked if
another session would be helpful, we jumped at the chance – but then came the hard part…of course you wanted to know on what we needed to be trained! It’s hard to ask you to show us what we don’t know that we don’t know – unconsciously incompetent. That’s us. But, you are willing to work with us and together we came up with a few topics. Then, not only did we learn about them, but through the live demo – we saw other COOL stuff you know – tips, tricks & shortcuts! We’re grateful for your time, support & patience as we strive to improve the Care Team and our mastery (or at least basic grasp of!) Oracle. THANK YOU!"
